================================================================================ JORDAN BLUHM Principal Product Manager — AI ================================================================================ CONTACT -------------------------------------------------------------------------------- Location: Broomfield, CO Email: jmbluhm@gmail.com Website: https://jordanmbluhm.com LinkedIn: https://www.linkedin.com/in/jordanmbluhm/ GitHub: https://github.com/jmbluhm SUMMARY -------------------------------------------------------------------------------- Principal-level Product Leader with 10+ years of experience building AI-native platforms, developer ecosystems, and enterprise SaaS products. Deeply technical, with a strong bias toward systems thinking, API design, and applied AI. Proven ability to translate emerging technologies (LLMs, agent frameworks, MCP, vector search) into scalable, revenue-generating products. PROFESSIONAL EXPERIENCE -------------------------------------------------------------------------------- Recurly — Principal Product Manager – AI May 2025 – Present • Lead Compass, Recurly's AI division, owning vision, architecture, and execution of AI-powered subscription management tools • Launched merchant-facing AI assistant leveraging Google Agent Developer Kit for conversational access to documentation, API help, and account insights • Designed and shipped Recurly Admin MCP: secure, authenticated layer enabling AI agents to safely call Recurly APIs • Built and evangelized AI evaluation and governance pipeline for safe production rollout • Defined short, mid, and long-term AI product roadmap including dynamic dunning recommendations and anomaly-based triggers • Delivered executive presentations driving buy-in for AI investment aligned with regulatory and compliance constraints Recharge Payments — Principal Product Manager June 2022 – May 2025 • Launched agentic, AI-powered Subscription Concierge using LLMs for conversational subscription management (email, SMS, chat) • Drove strategic vision and delivery of enterprise-grade APIs supporting $100M+ ARR and 500+ employees • Conceived and launched configurable workflow-builder UI enabling CPG brands to automate complex subscription flows without code • Increased average customer value by 66% while decreasing TCO • Served 20-person product team as technical leader and platform SME Recharge Payments — Senior Product Manager July 2021 – June 2022 • Architected and delivered scalable REST/RPC APIs and JavaScript/React SDKs with configurable rate limits • Redefined solution architecture to complete critical 6-month project in 2 days, accelerating enterprise deal closures • Presented at annual merchant conferences, aligning product strategy with C-suite vision Recharge Payments — Product Manager December 2019 – July 2021 • Led cross-functional initiatives implementing robust API versioning for 20+ resources • Extended platform reach through integrations with Shopify, Magento, BigCommerce, and custom commerce solutions Sovos Compliance — Product Manager November 2017 – December 2019 • Owned product roadmap for global tax compliance SaaS solutions serving enterprise clients • Oversaw integration of tax determination and reporting APIs with leading ERP and eCommerce platforms • Established executive-level value matrices scoring integration and market opportunities Sovos Compliance — Product Associate April 2017 – November 2017 • Developed requirements and user stories for tax compliance APIs in Python, PHP, and Java environments • Optimized performance for integrations with Oracle EBS, SAP Cloud ERP, Netsuite, and Magento Sovos Compliance — Program Coordinator January 2016 – April 2017 • Managed development backlog for SCRUM team overseeing zero-to-one products in SMB tax compliance Sidebench Studios — Business Analyst August 2015 – January 2016 • Translated user and client feedback into actionable engineering specs for iOS apps in medical insurance, warehouse management, and new media Apple Inc. — Technical Specialist May 2014 – April 2015 • Provided technical training, support and repair service while maintaining personal NPS score of 90%+ SKILLS -------------------------------------------------------------------------------- AI & ML: LLM-powered chat systems, Agentic architectures, Model Context Protocol (MCP), Vector databases & embeddings, Prompt design & evaluation Product Strategy: Executive-level roadmapping, Revenue growth ($10M → $100M+ ARR), KPI definition & experimentation, Cross-functional leadership, Technical storytelling Engineering & Platforms: REST & RPC API design, JavaScript/TypeScript SDKs, SaaS platform architecture, Payments & subscriptions, Data modeling Tools & Infrastructure: Cursor, Claude Code, OpenAI, Google Agent Developer Kit, SQL, BigQuery, BI tooling, GitHub, Vercel, Supabase SIDE PROJECTS -------------------------------------------------------------------------------- Krengl https://krengl.com Shared wish-list and gift coordination platform with complex domain logic around visibility, reservations, and real-time notifications. Stack: Next.js, TypeScript, Supabase, RLS Sales Agent Skill Library https://github.com/jmbluhm/b2b-sales-skills Open-source library of 27 enterprise sales methodologies packaged as Agent Skills. Research-backed frameworks for AI agents covering discovery, qualification, objection handling, and closing. Stack: Agent Skills, MCP, Claude Code CmdrGPT AI-powered domain assistant for Magic: The Gathering rules and card intelligence. Built RAG system with continuous data ingestion, embedding pipelines, and vector search. Stack: RAG, Vector Search, Agent Orchestration, Tool Calling Aisl AI-powered meal planning and grocery intelligence platform. Designing LLM-driven planning workflows, structured data extraction, and cost-aware AI pipelines. Stack: Next.js, Supabase, LLMs ================================================================================ Generated from: https://www.jordanmbluhm.com/resume Machine-readable formats: /resume.json (JSON Resume schema) ================================================================================