# Jordan Bluhm

**Principal Product Manager — AI**

📍 Broomfield, CO
✉️ [jmbluhm@gmail.com](mailto:jmbluhm@gmail.com)
🌐 [https://jordanmbluhm.com](https://jordanmbluhm.com)
🔗 [LinkedIn](https://www.linkedin.com/in/jordanmbluhm/)
🔗 [GitHub](https://github.com/jmbluhm)

## Summary

Principal-level Product Leader with 10+ years of experience building AI-native platforms, developer ecosystems, and enterprise SaaS products. Deeply technical, with a strong bias toward systems thinking, API design, and applied AI. Proven ability to translate emerging technologies (LLMs, agent frameworks, MCP, vector search) into scalable, revenue-generating products.

## Professional Experience

### Recurly

**Principal Product Manager – AI**
*May 2025 – Present*

- Lead Compass, Recurly's AI division, owning vision, architecture, and execution of AI-powered subscription management tools
- Launched merchant-facing AI assistant leveraging Google Agent Developer Kit for conversational access to documentation, API help, and account insights
- Designed and shipped Recurly Admin MCP: secure, authenticated layer enabling AI agents to safely call Recurly APIs
- Built and evangelized AI evaluation and governance pipeline for safe production rollout
- Defined short, mid, and long-term AI product roadmap including dynamic dunning recommendations and anomaly-based triggers
- Delivered executive presentations driving buy-in for AI investment aligned with regulatory and compliance constraints

### Recharge Payments

**Principal Product Manager**
*June 2022 – May 2025*

- Launched agentic, AI-powered Subscription Concierge using LLMs for conversational subscription management (email, SMS, chat)
- Drove strategic vision and delivery of enterprise-grade APIs supporting $100M+ ARR and 500+ employees
- Conceived and launched configurable workflow-builder UI enabling CPG brands to automate complex subscription flows without code
- Increased average customer value by 66% while decreasing TCO
- Served 20-person product team as technical leader and platform SME

### Recharge Payments

**Senior Product Manager**
*July 2021 – June 2022*

- Architected and delivered scalable REST/RPC APIs and JavaScript/React SDKs with configurable rate limits
- Redefined solution architecture to complete critical 6-month project in 2 days, accelerating enterprise deal closures
- Presented at annual merchant conferences, aligning product strategy with C-suite vision

### Recharge Payments

**Product Manager**
*December 2019 – July 2021*

- Led cross-functional initiatives implementing robust API versioning for 20+ resources
- Extended platform reach through integrations with Shopify, Magento, BigCommerce, and custom commerce solutions

### Sovos Compliance

**Product Manager**
*November 2017 – December 2019*

- Owned product roadmap for global tax compliance SaaS solutions serving enterprise clients
- Oversaw integration of tax determination and reporting APIs with leading ERP and eCommerce platforms
- Established executive-level value matrices scoring integration and market opportunities

### Sovos Compliance

**Product Associate**
*April 2017 – November 2017*

- Developed requirements and user stories for tax compliance APIs in Python, PHP, and Java environments
- Optimized performance for integrations with Oracle EBS, SAP Cloud ERP, Netsuite, and Magento

### Sovos Compliance

**Program Coordinator**
*January 2016 – April 2017*

- Managed development backlog for SCRUM team overseeing zero-to-one products in SMB tax compliance

### Sidebench Studios

**Business Analyst**
*August 2015 – January 2016*

- Translated user and client feedback into actionable engineering specs for iOS apps in medical insurance, warehouse management, and new media

### Apple Inc.

**Technical Specialist**
*May 2014 – April 2015*

- Provided technical training, support and repair service while maintaining personal NPS score of 90%+

## Skills

**AI & ML**

- LLM-powered chat systems
- Agentic architectures
- Model Context Protocol (MCP)
- Vector databases & embeddings
- Prompt design & evaluation

**Product Strategy**

- Executive-level roadmapping
- Revenue growth ($10M → $100M+ ARR)
- KPI definition & experimentation
- Cross-functional leadership
- Technical storytelling

**Engineering & Platforms**

- REST & RPC API design
- JavaScript/TypeScript SDKs
- SaaS platform architecture
- Payments & subscriptions
- Data modeling

**Tools & Infrastructure**

- Cursor, Claude Code, OpenAI
- Google Agent Developer Kit
- SQL, BigQuery, BI tooling
- GitHub, Vercel, Supabase

## Side Projects

### Krengl
[https://krengl.com](https://krengl.com)

Shared wish-list and gift coordination platform with complex domain logic around visibility, reservations, and real-time notifications.

**Tech Stack:** Next.js, TypeScript, Supabase, RLS

### Sales Agent Skill Library
[https://github.com/jmbluhm/b2b-sales-skills](https://github.com/jmbluhm/b2b-sales-skills)

Open-source library of 27 enterprise sales methodologies packaged as Agent Skills. Research-backed frameworks for AI agents covering discovery, qualification, objection handling, and closing.

**Tech Stack:** Agent Skills, MCP, Claude Code

### CmdrGPT

AI-powered domain assistant for Magic: The Gathering rules and card intelligence. Built RAG system with continuous data ingestion, embedding pipelines, and vector search.

**Tech Stack:** RAG, Vector Search, Agent Orchestration, Tool Calling

### Aisl

AI-powered meal planning and grocery intelligence platform. Designing LLM-driven planning workflows, structured data extraction, and cost-aware AI pipelines.

**Tech Stack:** Next.js, Supabase, LLMs

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