{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "name": "Jordan Bluhm",
    "label": "Principal Product Manager — AI",
    "email": "jmbluhm@gmail.com",
    "url": "https://jordanmbluhm.com",
    "summary": "Principal-level Product Leader with 10+ years of experience building AI-native platforms, developer ecosystems, and enterprise SaaS products. Deeply technical, with a strong bias toward systems thinking, API design, and applied AI. Proven ability to translate emerging technologies (LLMs, agent frameworks, MCP, vector search) into scalable, revenue-generating products.",
    "location": {
      "city": "Broomfield",
      "region": "CO"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "jordanmbluhm",
        "url": "https://www.linkedin.com/in/jordanmbluhm/"
      },
      {
        "network": "GitHub",
        "username": "jmbluhm",
        "url": "https://github.com/jmbluhm"
      }
    ]
  },
  "work": [
    {
      "name": "Recurly",
      "position": "Principal Product Manager – AI",
      "startDate": "May 2025",
      "highlights": [
        "Lead Compass, Recurly's AI division, owning vision, architecture, and execution of AI-powered subscription management tools",
        "Launched merchant-facing AI assistant leveraging Google Agent Developer Kit for conversational access to documentation, API help, and account insights",
        "Designed and shipped Recurly Admin MCP: secure, authenticated layer enabling AI agents to safely call Recurly APIs",
        "Built and evangelized AI evaluation and governance pipeline for safe production rollout",
        "Defined short, mid, and long-term AI product roadmap including dynamic dunning recommendations and anomaly-based triggers",
        "Delivered executive presentations driving buy-in for AI investment aligned with regulatory and compliance constraints"
      ]
    },
    {
      "name": "Recharge Payments",
      "position": "Principal Product Manager",
      "startDate": "June 2022",
      "endDate": "May 2025",
      "highlights": [
        "Launched agentic, AI-powered Subscription Concierge using LLMs for conversational subscription management (email, SMS, chat)",
        "Drove strategic vision and delivery of enterprise-grade APIs supporting $100M+ ARR and 500+ employees",
        "Conceived and launched configurable workflow-builder UI enabling CPG brands to automate complex subscription flows without code",
        "Increased average customer value by 66% while decreasing TCO",
        "Served 20-person product team as technical leader and platform SME"
      ]
    },
    {
      "name": "Recharge Payments",
      "position": "Senior Product Manager",
      "startDate": "July 2021",
      "endDate": "June 2022",
      "highlights": [
        "Architected and delivered scalable REST/RPC APIs and JavaScript/React SDKs with configurable rate limits",
        "Redefined solution architecture to complete critical 6-month project in 2 days, accelerating enterprise deal closures",
        "Presented at annual merchant conferences, aligning product strategy with C-suite vision"
      ]
    },
    {
      "name": "Recharge Payments",
      "position": "Product Manager",
      "startDate": "December 2019",
      "endDate": "July 2021",
      "highlights": [
        "Led cross-functional initiatives implementing robust API versioning for 20+ resources",
        "Extended platform reach through integrations with Shopify, Magento, BigCommerce, and custom commerce solutions"
      ]
    },
    {
      "name": "Sovos Compliance",
      "position": "Product Manager",
      "startDate": "November 2017",
      "endDate": "December 2019",
      "highlights": [
        "Owned product roadmap for global tax compliance SaaS solutions serving enterprise clients",
        "Oversaw integration of tax determination and reporting APIs with leading ERP and eCommerce platforms",
        "Established executive-level value matrices scoring integration and market opportunities"
      ]
    },
    {
      "name": "Sovos Compliance",
      "position": "Product Associate",
      "startDate": "April 2017",
      "endDate": "November 2017",
      "highlights": [
        "Developed requirements and user stories for tax compliance APIs in Python, PHP, and Java environments",
        "Optimized performance for integrations with Oracle EBS, SAP Cloud ERP, Netsuite, and Magento"
      ]
    },
    {
      "name": "Sovos Compliance",
      "position": "Program Coordinator",
      "startDate": "January 2016",
      "endDate": "April 2017",
      "highlights": [
        "Managed development backlog for SCRUM team overseeing zero-to-one products in SMB tax compliance"
      ]
    },
    {
      "name": "Sidebench Studios",
      "position": "Business Analyst",
      "startDate": "August 2015",
      "endDate": "January 2016",
      "highlights": [
        "Translated user and client feedback into actionable engineering specs for iOS apps in medical insurance, warehouse management, and new media"
      ]
    },
    {
      "name": "Apple Inc.",
      "position": "Technical Specialist",
      "startDate": "May 2014",
      "endDate": "April 2015",
      "highlights": [
        "Provided technical training, support and repair service while maintaining personal NPS score of 90%+"
      ]
    }
  ],
  "skills": [
    {
      "name": "AI & ML",
      "keywords": [
        "LLM-powered chat systems",
        "Agentic architectures",
        "Model Context Protocol (MCP)",
        "Vector databases & embeddings",
        "Prompt design & evaluation"
      ]
    },
    {
      "name": "Product Strategy",
      "keywords": [
        "Executive-level roadmapping",
        "Revenue growth ($10M → $100M+ ARR)",
        "KPI definition & experimentation",
        "Cross-functional leadership",
        "Technical storytelling"
      ]
    },
    {
      "name": "Engineering & Platforms",
      "keywords": [
        "REST & RPC API design",
        "JavaScript/TypeScript SDKs",
        "SaaS platform architecture",
        "Payments & subscriptions",
        "Data modeling"
      ]
    },
    {
      "name": "Tools & Infrastructure",
      "keywords": [
        "Cursor, Claude Code, OpenAI",
        "Google Agent Developer Kit",
        "SQL, BigQuery, BI tooling",
        "GitHub, Vercel, Supabase"
      ]
    }
  ],
  "projects": [
    {
      "name": "Krengl",
      "description": "Shared wish-list and gift coordination platform with complex domain logic around visibility, reservations, and real-time notifications.",
      "keywords": [
        "Next.js",
        "TypeScript",
        "Supabase",
        "RLS"
      ],
      "url": "https://krengl.com"
    },
    {
      "name": "Sales Agent Skill Library",
      "description": "Open-source library of 27 enterprise sales methodologies packaged as Agent Skills. Research-backed frameworks for AI agents covering discovery, qualification, objection handling, and closing.",
      "keywords": [
        "Agent Skills",
        "MCP",
        "Claude Code"
      ],
      "url": "https://github.com/jmbluhm/b2b-sales-skills"
    },
    {
      "name": "CmdrGPT",
      "description": "AI-powered domain assistant for Magic: The Gathering rules and card intelligence. Built RAG system with continuous data ingestion, embedding pipelines, and vector search.",
      "keywords": [
        "RAG",
        "Vector Search",
        "Agent Orchestration",
        "Tool Calling"
      ]
    },
    {
      "name": "Aisl",
      "description": "AI-powered meal planning and grocery intelligence platform. Designing LLM-driven planning workflows, structured data extraction, and cost-aware AI pipelines.",
      "keywords": [
        "Next.js",
        "Supabase",
        "LLMs"
      ]
    }
  ]
}